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RespondentsRespondent Sign-in & Portal

Respondent Sign-in & Portal

Respondents aren’t only anonymous visitors who submit and leave — they can sign in, revisit their reports, and manage their own bookings. That self-service layer is also what makes leads possible in the first place.

When sign-in is required

Answering a quiz never requires signing in. Two things trigger it:

  • Seeing the full report — if the quiz makes the report visible only after sign-in, respondents must sign in to see their complete result.
  • Booking — the booking section on the result page requires a sign-in, so the attendee can reschedule or cancel on their own later.

Sign-in is by email code or Google — no prior registration, no password to remember.

Signing in claims the anonymous submission: that response becomes theirs and the matching lead is created. This is exactly why leads only arrive reliably once a sign-in gate is in place.

The portal

Once signed in, respondents get their own portal with three tabs:

TabContents
RecordsEvery response they’ve submitted to your team, with their reports
BookingsThe sessions they’ve booked, with self-service reschedule and cancel
AccountName, avatar, and any extended fields you configured

The portal is scoped per team: in team A a respondent sees only team A’s records and bookings.

How it maps back to the dashboard

What respondents do in the portal shows up in your dashboard right away:

  • They reschedule or cancel → the 1:1 Bookings list updates and the lead’s activity records it.
  • They fill in an extended field → the matching column in Respondents updates.
  • They sign in and claim a response → “claimed an anonymous response” appears in the lead’s activity.

Disabling a respondent in the dashboard stops them signing in to the portal, but keeps all their past submissions — you still see everything on your side.

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