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Account & BillingAlert Settings

Alert Settings

Alert settings control which emails you receive. Find them under Settings → Alert settings.

This is an account-level setting, not a team one: it applies to every team you belong to at once. You don’t configure it per team.

The three you can turn off

GroupToggleSent when
LeadsNew leadSomeone becomes a lead for the first time
LeadsLead assigned to meA lead is assigned to you
BookingsBooking activityNew bookings, cancellations, reschedules, and the 24-hour reminder

Account, security and billing emails are always sent and cannot be turned off. Password resets, email changes and charge notifications are outside these switches.

Email alerts vs. in-app notifications

This page governs email only. In-app notifications (the bell in the top right) are separate and unaffected — turn the emails off and the messages still appear in your notification centre.

The notification centre filters by type: new submission, report ready, lead assigned, member invited, role changed, announcements, ownership transferred, and more.

The “email me on every submission” toggle has been retired. At any real volume those emails bury your inbox and nobody reads them. Watch the notification centre instead, or use a connector to push submissions somewhere you actually look — Slack, for instance.

What about your teammates

Everyone’s alert settings are their own. Turning yours off has no effect on colleagues, so there’s no risk of the team missing something because you unsubscribed.

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