Account & Billing
Your account is personal — it's you, across every team you belong to. The plan belongs to a team: each team is on Free or Pro on its own.
Account settings
Find them under Settings → Account Settings. Here you manage your profile (photo, name, language, timezone), your email address and your password.
Sign-in methods
The Sign-in Methods section shows the two ways you can sign in: Password and Google.
- Link Google — enter your current password to confirm it's you, then pick the Google account to link. After that you can sign in with Continue with Google.
- If your account email is already a Google account, you don't need to link anything — just use Continue with Google.
- Unlink — enter your password to confirm. After unlinking you can no longer sign in with that Google account.
If Google is your only way to sign in, you can't unlink it yet. Set a password first, then unlink — otherwise you'd lock yourself out.
Deleting your account
Delete Account at the bottom of Account Settings permanently deletes your account. You're removed from every team and all your sessions end. To confirm, enter your password and type DELETE.
- Teams you own where you are the only member are deleted with your account, and any paid subscription on them is canceled immediately. The dialog lists them first.
- Teams you own that still have other members are not deleted. Transfer ownership to a teammate first, then come back.
Deleting your account cannot be undone.
Plans
Each team has its own plan. See the current plan, subscription status and what Pro includes under Settings → Plan & Billing. Only the team owner can upgrade, change the payment method or cancel — see Members & Roles.
| Free | Pro | |
|---|---|---|
| Price | Free | $20 / month, or $192 / year (20% off) |
| Team members | Up to 3 | Up to 50 |
Free and Pro both include unlimited quizzes and unlimited responses. Pro adds things like a custom domain, data export, integrations and more team seats.
Free trial
New subscribers get a 7-day free trial of Pro. A payment method is required to start it, but you aren't charged during the trial and can cancel anytime before it ends. Once the trial ends, the subscription starts on the billing cycle you picked.
When a payment fails
| Situation | What happens |
|---|---|
| The first charge after a trial fails | Pro is revoked immediately and the team moves to Free |
| A renewal fails for a paying customer | Pro stays on for a 7-day grace period while the payment is retried; if it still isn't paid, the team moves to Free |
Paying the outstanding amount, or subscribing again, restores Pro.
Nonprofits
Registered nonprofits and public-interest organisations can apply for Pro free of charge. See the RooQuiz Nonprofit Program.
Trigger Events & Scope
Every connector fires on trigger events and is limited by scope — which quizzes may fire it. What each of the five events means, how to narrow a connector to specific quizzes, and the consent filter.
Alert Settings
Alert settings decide which RooQuiz emails reach your inbox: the four switches across leads, the weekly quiz summary and product tips, when each email is sent, and why the setting is account-level rather than per team.